Roadside Assistance



Roadside emergencies can be stressful, not to mention endangering at times. To provide timely assistance with minimum response time, Moosa Group has tied up with AAA Roadside Assistance to provide the customers with a team of reliable professionals round the clock. Not only they respond to tense situations with calmness and empathy, but can help divert further complications with their professional know-how and skills. This service is provided free of cost for four years from the date of delivery of a new vehicle to all customers, regardless of mileage.

Toll-free helpline in English and Arabic is provided 24x7 to assist in the event of the unexpected. These could include, but not be limited to:


 

  • Running out of fuel
  • Getting a flat tyre
  • Having a dead battery
  • Getting stuck in the sand
  • Mechanical failure
  • Towing services

 

Terms and conditions apply for all such as if a customer runs out of fuel, the assistance will be to provide with enough fuel to reach the nearest fuel station. Likewise, flat or leaking tyres will be removed and replaced free of charge but the cost of damaged tyres will have to be borne by the customer. Towing services will be free of charge up to a limit depending on the brand and the ongoing offers on the models.

In short, all possible steps are taken to expel anxiety of unforeseen scenarios and provide timely assistance.

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